Return, Exchange & Refund Policy

Return Policy
Window: Returns are accepted within 7 days of delivery.
Conditions: Only damaged or defective items are eligible. Items must be unused and in original packaging.
Requirement: Proof of damage (photo/video) is required for approval.

Exchange & Replacement
Request Window: Must be made within 7 days of delivery.
Process: Once approved, the replacement is dispatched within 2–3 business days of receiving the returned item.
Total Timeline: Replacements typically reach you within 7–10 business days.

Refund Process
Approval: We process refunds within 3–5 business days of approving a return.
Credit: Funds will appear in your original payment method within 7–10 business days, depending on your bank.

Shipping Policy

All orders are processed within 1–3 business days following confirmation. 
We offer two primary delivery tiers: Standard Delivery, which typically arrives within 5–10 business days, and Express Delivery, which reaches you within 3–5 business days. 
Once your order has been handed over to our courier partners, you will receive an automated notification with tracking details. 
Please note that while we strive for punctuality, we are not liable for transit delays caused by courier service disruptions, extreme weather, or unforeseen logistical hurdles. 
Shipping costs and taxes are calculated at checkout based on your location and selected delivery speed.